Important Information

Billing Information

Telephone bills are rendered monthly and due upon receipt. They cover local service charges in advance for the current month and long-distance service charges for the period ending the 15th of the preceding month. A late notice is sent around the 20th of the month to all unpaid accounts. Late charge of 3% of total charge is applied to accounts unpaid and delinquent after the 20th of the month. If payment is not received by disconnect date stated on late notice, service will be disconnected and an extra $26.00 reconnect fee will be required to re-establish service.  High Speed Internet customers will be charged an additional $26.00 to restore High Speed Internet service following a disconnect.  WIreless customers will be charged an additional $26 per line following a disconnection.  TV customers are charged an additional $30 following a disconnection.

To re-establish service on or after the 1st of the month following disconnect, full payment of the delinquent bill plus coming month’s bill plus reconnect fees will be required.

Acceptable forms of payment:  Personal Check, Money Order, Cash, Master Card, Visa or Discover Card.

We process our billing the last of the month, therefore, payments made after the 21st will not reflect on the upcoming billing statement. If you have questions, please call the office at 913-757-2500 Monday thru Friday 8:00 AM to 4:00 PM.

Lifeline Public Notice

Peoples Telecommunications, LLC Supports Lifeline for Rural Telephone Customers*
Lifeline and Toll Limitation Service Support provide discounts to eligible low-income consumers to help them establish and maintain telephone service.

What type of discount is available?
Lifeline assistance lowers the cost of basic, monthly local telephone service. Eligible consumers can receive up to $17.50 per month in discounts.

Toll Limitation Service (TLS) support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking or toll control at no cost.

How do I know whether I am eligible?
Eligibility for Lifeline and TLS support varies by state individuals who reside in states that have their own discount programs qualify for federal Lifeline and TLS support if they meet the eligibility criteria established by their state. In Kansas, an individual is eligible if he or she participates in one of the following programs:

  • Supplemental Nutrition Assistance Program/ Food Stamps (SNAP)
  • Tribally Administered Temporary Assistance to Families (TANF)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing or Section 8 Assistance
  • Veteran’s Pension/ Survivor’s Benefits
  • Income at or below 135% of the Federal Poverty Guidelines
  • Additional eligibility programs are available to individuals residing on federally recognized Indian reservation

How do I apply to receive Lifeline discounts?
Please contact Peoples Telecommunications, LLC at 913-757-2500 if you are a resident of LaCygne-Linn Valley. Or contact the telephone office for your service area.

*Lifeline is a government assistance program, the service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household.

USDA Non-Discrimination Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint filing cust.html, or at any USDA office, or call 866.632.9992 to request the form.  You may also write a letter containing all of the information requested in the form.  Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax 202.690.7442 or email at program.intake@usda.gov.

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